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Heat Pump Service

Install, Repair, or Maintenance on Your Heat Pump

bend and redmond vice heating and cooling service van with logo

Better Contractors. Better Price.

Not Private Equity or Investor Owned

(541) 447-2150

Heat Pump Services

  • New or Replacement Heat Pump
    • Evaluating Current System and Options Available 
  • Heat Pump Repairs
    • Diagnose and Fix Problems
  • Preventative Maintenance
    • Dirty Filters
    • Refrigerant Levels
    • Performance Tests
    • +More
  • Heat Pump Questions

Heat Pump Services

Upgrade or Maintain Your Heating and Air Conditioning

$99 Flat Fee Repair Visit

Heat Pump Contractors

The latest technology in heating and cooling.

The advanced technology in the modern heat pump is home changing. They use variable speed compressors and smart thermostats that allow greater control over your indoor climate. Upgrade your system or make a repair with our heat pump service

Vice HVAC Contractors replace and install heat pumps weekly – you could say it’s not our first rodeo for heat pump services. If you’re on the fence, here at Vice we will go through all the options that meet your requirements. 

Heat pump systems are the newest tech in heating and cooling thus come with a heavier price. However, when correctly installed by pros heat pumps can be 300% to 400% more efficient at transferring power to heat – creating better utilities costs. 

See all heating and cooling services.

New or Replacement Heat Pump

Time For an Upgrade

Free Estimates
heat pump service tech and unit daikin brand
0% Financing Available
multiple heat pump service units outside

Heat Pump Install Services

What services can go into a complete heat pump installation. 25+ years in HVAC - we've seen it all.

  • Assessment and Planning

    Evaluate current heating and cooling system, including conditions of existing ductwork, the size of the space to be controlled, and existing electrical.

  • Heat Load Calculator

    Calculation to determine the size of the heat pump needed - based on space size, insulation quality, climate, and many other variables.

  • Picking the Right Heat Pump

    There are many different types of heat pumps and change on climate and size needs. For example, air-source, water-source, and geothermal heat pumps. Systems too big or too small can lead to early wear and tear.

  • Remove Old System (If Required)

    Safely and easily remove old HVAC equipment, including the furnace, air conditioner, and related parts.

  • Ductwork Changes

    Adapting, changing, or fixing current ductwork to fit the upgraded system.

  • Installing Indoor or Outdoor Heat Pumps

    Ideal location and installation for the heat pump compressor unit.

  • Electrical Upgrades

    Checking electrical supply that can handle the new heat pump, including potential upgrades to circuit breakers.

  • Refrigerant Lines

    Installing refrigerant lines that connect to the indoor and outdoor heat pump compressor units.

  • Condensation Drain System

    Run through proper drainage required for condensation.

  • Heat Pump Balancing

    After install, the system needs to be thoroughly tested for expected operation. Balancing adjusts the air flow through the ducts for even air distribution.

  • Inspection and Education

    Technician does final inspection of system then provides homeowner with - instructions on how to operate heat pump system and warranty information.

Heat Pump Repair Service

Let's Fix It

Free Estimates
air conditioner repaired unit on concrete block
0% Financing Available
hvac ducts in new construction custom home

Heat Pump Repair Services

Issues that could happen and require a heat pump repair service.

  • Refrigerant Leak

    If there is a leak, a technician will find then repair where the issue us. The lines in the heat pump will then require refrigerant recharge.

  • Compressor Issues

    The compressor plays an important role in a heat pump by moving refrigerant. Issues could include overheating, loud noises, or not starting.

  • Broken Thermostat

    A faulty thermostat can lead to improper function of a heat pump. A recalibration of the system or replacement could be the fix.

  • Electrical Problems

    Faults in the electrical connections including capacitors, fuses, relays can break the heat pump. A heat pump repair would require troubleshooting connections and fixing or replacing component.

  • Fan or Motor Failures

    When the fan breaks, the system can't circulate air properly - meaning inefficiencies or system shutdown.

  • Clogged Filters or Airflow Issues

    Dirty filters or blocked air passages can seriously lower performance. This can be covered in our maintenance plans but urgent repairs involve passage cleaning or filter changes.

  • Frozen Evaporator Coil

    The evaporator coil on your heat pump could freeze from air flow, low refrigerant levels, defrosting issues in cold weather - where defrost cycles are required. Determining the source and remedy will be provided.

  • Condensation Drain Clog

    Clogged drains can lead to water leakage and water damage. Clearing the drain and fixing the start of the problem will be required.

  • Ductwork Leaks

    Leaky ductwork will cause low air flow through the heat pump system. Repairing ductwork by sealing holes or replacing duct work will improve air flow.

Flat Fee Repair Visit

If the heat pump repair becomes complex, we will discuss all options before anymore charges.

This allows your costs to be predicable for when the unpredictable repair visit is required. While also, protects our above-industry standards HVAC technician’s time. 

Vice will always compete for your business. If you don’t like the first HVAC estimate you received – we will submit our own that is competitive in the market. We also provide 0% financing on large repairs or replacements if needed.

Stay comfortable. As HVAC Oregon Contractors - we're here to help.

(541) 447-2150

We Are Vice

Vice provides customers throughout Bend, Redmond, Sisters, Prineville and all Central Oregon with the best industry standard of heating and cooling services. We stand by our work.  

4.6
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Linda BuffingtonLinda Buffington
18:51 30 May 24
Professional and thorough from start to finish. Answered all my questions and then some. Educated me so I felt I made the right choice. The crew was respectful and cleaned up after themselves. Always on time. Responded to emails fast. Thank you to everyone at Vice for a pleasant experience.
Steve DehmerSteve Dehmer
04:34 30 May 24
On time. Responsive. Thorough
Mimi WinegarMimi Winegar
22:44 17 May 24
Polite kind young men come to my home to put in a new heat pump. They were great, knowledgeable men. Answered all my questions, which happened through out the day. They did a wonderful job, kept work space as tidy as possible. I can’t say one bad thing about the men who came out to first instal the system.The 2 men who came out today to replace the heat pump itself, because of a manufacturing defect were also kind and respectful.I would recommend this company and these 4 men to anyone who asked and a new heat pump, very highly.The only name of these men where Jefferson, good man.
greg garrickgreg garrick
18:37 16 May 24
Danny BridgesDanny Bridges
20:06 09 May 24
This is a great company!Chris is a huge asset to this companyHe came in and just got the job done.The pricing was very Reasonable.Definitely recommend if you’re looking to get your HVAC system fixed.
Melissa LevesqueMelissa Levesque
01:43 07 May 24
Dee ZimmerleeDee Zimmerlee
19:49 06 May 24
John FrangosJohn Frangos
00:20 04 May 24
Erica LandonErica Landon
12:46 02 May 24
Great experience working with this team. They were knowledgeable and friendly, the team arrived on time and the install was perfect! Highly recommend Vice Heating!.
Harlan FriesenHarlan Friesen
22:28 01 May 24
Chris was on time and took care of our semi annual maintenance in a timely manner.Very nice and friendly.
Monica FrankMonica Frank
15:16 22 Apr 24
Fred KochFred Koch
16:15 17 Apr 24
Chris does a thorough job. Is professional, efficient, and polite during his visit. We had one small issue with a change to the thermostat which require his revisit to correct. All is well.
Joyce NormanJoyce Norman
18:54 03 Apr 24
GB PellyGB Pelly
22:28 25 Mar 24
Great service, extremely helpful and professional.
Robert HedenRobert Heden
21:03 18 Mar 24
Steve DehmerSteve Dehmer
23:46 11 Mar 24
Mike PotterMike Potter
03:11 07 Mar 24
Excellent!!
Jeremiah SayersJeremiah Sayers
15:56 13 Feb 24
Christy SpencerChristy Spencer
02:22 22 Mar 22
Let me start by saying that the only reason I'm giving them 4 stars is because Zach is a ROCK STAR! If it weren't for him they would only have gotten 1 star.So this has been our experience... We needed a new HVAC system installed.. We were told the workers would be here at 7am and that it would only take one day to complete the job. When 8 o'clock rolled around and none of their workers had shown up, we called and were told that the worker that was suppose to come had called in sick... Why weren't we notified??? I don't know. To their credit, instead of rescheduling they found workers to come out and start the job. Apparently this type of install is done in stages. Two of their workers came in and removed the old system and installed the new system... only they installed it upside-down. Shouldn't they know where the return air is suppose to come out of? When Zach got here to connect the unit, he and my husband realized the mistake. So Zach called the installers to come back and fix the issue only to have them argue with him. After some persuasion they finally came back and reinstalled it. It's been 12 hours, they still aren't done. Zach is still working hard trying to get us some heat...I appreciate him! I am however starting to freeze and really hoping he will be successful soon. I also hope Zack is rewarded for his hard work and dedication.
Stacey ClarkStacey Clark
18:46 14 Mar 22
They did a great job and were very prompt with getting the work done!
David Roger.David Roger.
01:58 13 Jun 21
Local and prompt helped fix the furnace and showed us the part, now we can do it on our own. We recommend
Karee MillerKaree Miller
18:59 12 Feb 21
Fast, friendly service. Knowledgeable and helpful personnel. High quality is obviously a priority. Highly recommend for your heating, cooling, refrigeration and boiler needs.
Shar SkarbekShar Skarbek
16:49 10 Dec 19
What a wonderful experience we had working with Terry, the owner. We built a new home with a complicated heating system that had radiant, forced air gas and forced air electric. He made it all come together to work for us. After completion of construction, he always answered all our questions and came out to make any adjustment necessary in a timely fashion. Friendly and professional, I would highly recommend Stephen’s Heating and Air Conditioning for any job, simple or complicated. They are the radiant floor experts in this area and very knowledgeable in forced air and air conditioning homes and businesses. I highly recommend them. You will be very happy with their service.
greg lambertgreg lambert
00:17 19 Jul 19
Belknap is a place where a person can really get away. Generally quiet, friendly service, and the pools are great to relax in. New rules make the pools even more quiet. The lack of wi fi helps with the intended separation from stress.
Marlena TeagueMarlena Teague
02:39 12 Apr 19
Fast, friendly, affordable, high quality service you can depend on. Excellent communication with knowledgeable staff make every experience a great one! Highly recommend Stephens!
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Commercial HVAC Services

Vice provides commercial and light-commercial HVAC services. 

Serving All Central Oregon

Vice heating and cooling proudly serves Central Oregon, offering a comprehensive range of HVAC services in Bend, Sisters, Redmond, and Prineville. We specialize in heating and cooling installations, repairs, and maintenance, ensuring efficient and reliable systems for every season. From air conditioning tune-ups to furnace replacements, our experienced technicians provide top-tier HVAC solutions tailored to the unique needs of Central Oregon’s climate. Count on us for prompt, professional, and top-quality heating and cooling services to keep your home comfortable year-round.

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Join the fastest growing heating and cooling company in Central Oregon

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